Need help?

Being online can be exciting and fun – but some things online can leave you feeling upset, worried or confused. If you feel any of these things when you’re online it’s important to know where to get help.

  1. Talk to someone!

    It’s great to talk and it can really help you feel better about things. There’s lots of people you can talk to, such as friends, family members and teachers.
  2. Make a report.

    If something has happened on a service like a game or social media site, you might be able to make a report. You can often report other users if they’ve done something to upset or worry you. You can also report content - such as hurtful comments or upsetting photos that you don’t want to see.
  3. Call ChildLine.

    If you’re really unsure about what to do and you don’t have anyone you can talk to, then remember you can always call ChildLine on 0800 11 11 or visit their website for more advice

 

What should I do if someone I only know online makes me feel uncomfortable?

The advice is the same for anything that makes you upset, worried, or confused online – talk to an adult you trust.

If someone you only know online, ever asks:

  • to meet up with you,
  • for photos or videos of you,
  • for your personal information,

You can also report them to the police using the ThinkUKnow website. This website is run by CEOP who are part of the police and work to stop strangers online trying to meet up with young people.