Reporting on Snapchat – answering some frequently asked questions

Posted on 15 March 2018

Snapchat is a hugely popular messaging app that allows users to share photos, texts and videos, i.e. ‘Snaps’. In this blog we are looking to answer some of the most frequently asked questions about reporting on Snapchat.

How do I make a report?

Snapchat have some really easy guidance to reporting content within their app, the videos on this page cover how to report a story, a snap you’ve received, an account and content from advertisers or publishers. 

What happens when you make a report?

When you make a report on Snapchat, it is sent to the moderators at Snapchat to review. They will view the reported snap or account and decide if the content breaks the community guidelines. If it does break these guidelines the account/snap will be removed from the platform, and if the content is illegal Snapchat may notify law enforcement.

Who can see that you have made the report?

All reporting on Snapchat is anonymous. The person you report is not able to see that you have reported them, even if the report results in their content or account being removed.

What if you report by accident?

As each report is moderated by the team at Snapchat if you report something that does not break their community guidelines then no action will be taken.

Will the post get deleted?

If a post breaks Snapchat’s community guidelines then Snapchat have the right to delete the content, and if they deem it necessary then can also suspend or delete the account.

What breaks the community guidelines of Snapchat?

The full community guidelines can be found on Snapchat’s website. These include:

  • Adult Content (e.g. pornographic content)
  • Nudity or Sexually Suggestive Content Involving Minors 
  • Illegal Content 
  • Invasions of Privacy
  • Threats & Violence
  • Harassment & Bullying
  • Impersonation
  • Hate Speech
  • Terrorism
  • Spam

We have previously published blogs on Snapchat streaks, SnapMaps and reporting on Snapchat Stories.

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