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Help & advice

Helpful information and guidance on a range of key online safety topics

Mobile Phone

Why can being online change my mood?

Everything we do can change our mood, including being online.Sometimes being online can make us feel good but it can also make us feel bad.

Boy frowning at laptop

What information can I trust online?

One of the best parts about going online is learning new things

Other Players

Playing games with your online friends can be great fun, but sometimes they can do and say things which aren’t so nice.

Girl on floor, distressed

What does the report button do?

Reporting is a fantastic positive step to take to keep everyone safe

Girl looks at laptop upset

What should I do if someone online is mean to me?

People can say things which might upset you – but you should never have to feel that way

Young boy using mobile phone

How much time should I spend online?

There are special signs that you might recognise, from your body and the world around you, when you’ve been online for too long

What do I need to know about sharing things online?

Whatever you’re choosing to share, and whoever you’re sharing it with, it’s important you do so safely and positively

What makes a good online friend?

You can be a good friend online in the same way you would be a good friend offline

How old do I need to be to use social media?

Social media means apps and sites that are used mainly for talking with your friends or other people online

Young boy reading tablet

What should I do if an online friend wants to meet up?

Know how to respond if a friend you only know online wants to meet up or is pressuring you and making you uncomfortable

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