Online content is everything we see online. This could be images, videos, websites and apps. This content can be very entertaining and informative but not all content is suitable for young people. 


What might my child see or watch online?

The internet provides a fantastic place for young people to learn and play, however, sometimes upsetting images, videos and websites can be seen. For example, by accidentally clicking a link, opening an unknown attachment, or being sent something which is inappropriate. It's important to remember that some online content is not suitable for under 18s and  may pose further worry to young people with additional needs, particularly those with a very literal understanding.

Top tips to help your child online. 

  1. Set up your parental controls. These will be available to set on all of child’s devices (phones, tablets and games consoles).  These can help to block inappropriate images or content from being seen or searched for. Internet Matters have some free practical guides to  show you how to set these up.
  2. Discuss inappropriate content. Make sure that your child knows that if they ever see something online that upsets them, they should stop, pause and not delete. Instead, tell them to either walk away from their device, turn it over or shut it down straight away, then tell or show a trusted adult.
  3. Telling or showing a trusted adult is the right thing to do. Remind your child that they should go and tell or show a trusted adult straight away if anything upsets them online. Reassure them that telling or showing a trusted adult is always the best thing to do and the person they go to will not get angry but will help them. Revisit your family agreement to remind them who their trusted adults are. 
  4. Report things which upset you. It’s important to report images, videos or comments online which have caused young people to become worried, upset or confused.You can find out how to make a report here
  5. Decide your approach. If your child expresses themselves through non-verbal communication, you might find it helpful to use visuals, like a social story, symbols or emojis to explore what the problem might be. Or alternatively agree a key word that you all understand to signify that something isn’t right. 

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